Scheduling an Appointment

To schedule an appointment please call (704) 651-9585 or email Tamara@CharlotteAcupunctureTherapy.com.

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​Payment

Payment by a credit card, check, or cash is expected at the time of treatment. 
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Cancellations

Our goal is to provide excellent care to each patient in a timely manner. "No-show" and late cancellations put stress on the practice and limit our ability to accommodate those individuals who are in need of therapy in a timely manner. This policy enables us to better utilize available appointments for our patients.
 
Appointment Cancellation Policy

1. Patients are responsible for remembering their scheduled appointments.  
2. If you cannot keep your appointment, we ask that you call or text us at least 36 hours in advance, so we could accommodate another patient or re-balance our schedule.  
3. First "no-show"/late cancellation.: As a courtesy, first-time late cancellation or no-show is free of charge.  You can reach out to reschedule another visit when you feel ready.
4. Second "no-show"/late cancellation. It will result in a $50 deposit paid at the time of scheduling your next appointment.  This deposit can be applied toward the payment for that visit only. It will not be re-paid or used towards any other future services.
5. Third "no-show"/late cancellation. The patient will be charged $30 for every missed appointment. In addition, he/she will have to pre-pay every future visit in full. The deposit will not be re-paid or used towards any other future services.

 
​Definitions of terms:
  A “no-show” is a client who misses an appointment without cancelling it or notifying us within the proper timeframe.
  A late cancellation is when you fail to give us at least 36-hour notice of your appointment rescheduling or cancellation.