Privacy Policy
Last updated: 8/24/2026
Acupuncture Therapy ("we," "us," or "our") operates the website CharlotteAcupunctureTherapy.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
How We Use Your Information
We use the information we collect to:
How We Protect Your Information
All patient health records, including completed Informed Consent and Medical History forms, are maintained in physical, paper form and are not stored electronically. We limit access to these records to authorized clinic personnel only, and take reasonable precautions — including secure physical storage — to protect them from unauthorized access, loss, or damage. Contact form submissions received through our website (name, email, and message) are handled through our website platform's standard systems. We ask patients not to send sensitive health information by email.
Data Retention
In accordance with the requirements of the North Carolina Acupuncture Licensing Board, dated notes of each patient visit and communication are retained for a minimum of seven (7) years. Records are securely stored throughout this period and disposed of appropriately thereafter.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only:
Cookies
Our Site uses cookies to support basic website functionality and, through Google Analytics, to help us understand site usage. You can control or disable cookies through your browser settings, though some parts of the Site may not function as intended if you do so.
Third-Party Links
Our Site may contain links to third-party websites (such as informational health resources). We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policy of any site you visit.
Your Choices and Rights
You may contact us at any time to:
Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Acupuncture Therapy 4919 Unionville-Indian Trail Rd. W, #204, Indian Trail, NC 28079 704-651-9585 | [email protected]
Acupuncture Therapy ("we," "us," or "our") operates the website CharlotteAcupunctureTherapy.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Contact form information: When you submit our Contact form, we collect your name and email address, along with any message you provide.
- New patient forms: Our Informed Consent Form and Medical History Form are available for download on our Site. These forms are completed and returned to us in person, on paper, at your appointment — they are not submitted electronically through the Site.
- Appointment information: When you schedule an appointment by phone, text, or email, we collect the contact details necessary to reach you and manage your visit.
- Website usage information: Like most websites, our Site may automatically collect certain technical information, such as your browser type, general location, and pages visited, through our website platform (Weebly) and its built-in site analytics. We also use Google Analytics to help us understand how visitors use our Site. Google Analytics uses cookies to collect this information. You can learn more about how Google uses this data at Google's Privacy & Terms site.
How We Use Your Information
We use the information we collect to:
- Schedule and manage appointments
- Provide acupuncture and related treatment services
- Respond to inquiries submitted through our Contact form
- Maintain accurate patient health records
- Understand and improve how visitors use our Site
- Comply with legal and recordkeeping obligations
How We Protect Your Information
All patient health records, including completed Informed Consent and Medical History forms, are maintained in physical, paper form and are not stored electronically. We limit access to these records to authorized clinic personnel only, and take reasonable precautions — including secure physical storage — to protect them from unauthorized access, loss, or damage. Contact form submissions received through our website (name, email, and message) are handled through our website platform's standard systems. We ask patients not to send sensitive health information by email.
Data Retention
In accordance with the requirements of the North Carolina Acupuncture Licensing Board, dated notes of each patient visit and communication are retained for a minimum of seven (7) years. Records are securely stored throughout this period and disposed of appropriately thereafter.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only:
- With service providers who assist in operating our Site or practice (e.g., our website host, Google Analytics), who are only permitted to use it to perform services on our behalf
- When required by law, such as in response to a valid legal request
- With your explicit consent (for example, providing an itemized receipt to your insurance company at your request)
Cookies
Our Site uses cookies to support basic website functionality and, through Google Analytics, to help us understand site usage. You can control or disable cookies through your browser settings, though some parts of the Site may not function as intended if you do so.
Third-Party Links
Our Site may contain links to third-party websites (such as informational health resources). We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policy of any site you visit.
Your Choices and Rights
You may contact us at any time to:
- Request access to the personal information we hold about you
- Request corrections to your information
- Ask questions about how your information is used
Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Acupuncture Therapy 4919 Unionville-Indian Trail Rd. W, #204, Indian Trail, NC 28079 704-651-9585 | [email protected]